Tag: business-analysis
All the articles with the tag "business-analysis".
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Pushing back on people who outrank you
How to push back on senior stakeholders who outrank you, without ending your career. The pre-meeting move, escalating risk not disagreement, and the calibration that earns trust.
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When stakeholders won't answer your questions
How to handle difficult stakeholders who resist your questions. Four types of resistance, five tactics, and why pushback usually means you asked the right question.
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The five questions, applied: three worked examples
The five-question template only earns its keep when you watch it work on real requests. Here it is applied to three requests every BA has seen: a customer health score dashboard, a loyalty program, and an AI chatbot for the support site.
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The requirements document is dead. Long live the requirements document.
Is the requirements document dead? Agile, Jira, and AI each declared it. The truth: documents didn't die, BAs stopped writing good ones and blamed the format.